Experience a Higher Standard

All Truck Center Companies (TCC) locations have earned Elite Support status. Elite Support is a collaborative effort between Freightliner and its truck dealers, focused on improving your customer experience.

To you, this means unmatched customer service and efficiency every time your truck comes in for maintenance or repair. To TCC, this means continually striving to exceed your expectations. Elite Support is a way of doing business — a way of doing business better, year-after-year. These five features of Elite Support are why doing business with TCC is of benefit to you.

Certified Technicians

Elite Support has a superior grading level for all professional technicians. Each TCC diesel technician has a solid understanding of all vehicle equipment and they undergo quarterly training by our industry leading technical trainers at our on-site training center.

Parts Availability

All TCC locations follow a data-driven stocking program that analyzes parts usage for each location to ensure the parts you need are available when you need them. Our multiple locations and parts warehousing offer additional support with a $10 million dollar inventory.

Continuous Improvement

Each TCC location is staffed with a continuous improvement coordinator. This person is responsible for maintaining high standards, better communication and continuing to make your experience better. All of this helps maintain our Elite Support status.

Amenities

TCC dealerships know how important it is for drivers to relax. Our locations have the amenities you need to remain comfortable while your truck is being serviced.

Express Assessment

Our commitment to Express Assessment means we will do all we can to provide a preliminary diagnosis and communication within two hours of your arrival.

 

We worked hard this year to bring Elite Support to every location which means the best in customer service to you. Email us at info@truckcentercompanies.com or call us if we can be of further assistance. We want to hear from you.